INFORMATION FOR OUR CUSTOMERS
Following the events of the COVID – 19 Coronavirus epidemic type,and the restrictions for gatherings of more than 100 people.
We ask you to please limit the numbers at our meeting point.
Only 1 person per family for the departure at 9h30 and the arrival of lessons at 12h
We would also like to shed some light on all the activities offered by the 360 international ski schools as well as their supervision.
Cancellation by the client:
If the lessons or activities are maintained by the 360 ski schools the client cannot demand full reimbursement of the reservation.
Cancellation by the provider:
The 360 ski schools fully reimburse reservations and services that did not take place due to extraordinary circumstances (ski area closure, confinement, etc.) They can also propose new slots or new dates corresponding to your availability.
Assistance:
If a customer contracts the COVID – 19 Coronavirus during his stay, the “personal assistance” guarantees associated with bank cards, insurance contracts linked to the ski lift pass or multi-risk privacy contracts can be activated. Implementation of “barrier gestures” In the context of teaching and supervising our activities, we must apply barrier measures to reduce the epidemic on the territory. The instructor will advise and implement (wash your hands very regularly, cough or sneeze into your elbow, use disposable tissues, greet without shaking hands and avoid kissing)
